How to connect a mass mailing to messengers on the site?
Installation of Flomni takes a few minutes. It is enough to add 2 lines of code: one to the site template, and the other to the place, where the list of messengers is to be displayed (for example, an order confirmation page)
What is the percentage of customers, who will choose a messenger as a communication channel?
The standard online store's conversion rate is from 70% to 80%, depending on the product category.
What will happen to customers, who do not have messengers?
When sending messages, Flomni will check for the availability of a messenger and notify you if it is not available. Such customers will receive information by traditional channels – by an SMS or a call from a manager.
Is it possible to transfer the accumulated customer base into messengers?
Yes, Flomni will request permission to send messages from your customers and, after receiving their consent, you will be able to send messages to them.
Is my customer base protected?
In messengers, messages are sent under an individual identifier, sending under which is possible only on your behalf. Unlike SMS, you do not have to give us your phone number or email address.