Allows you to automate the confirmation and maintenance of online orders in instant messengers and by phone through the use of chatbots and voice bots. It can also be used to inform customers after completing the order cycle.
The basic order processing sequence is already thought out.
At the base rate, the cost of processing one order is 4 times less than the usual call for the manager to confirm the order. On tariffs with a large number of options achieved 10-fold savings.
Most customers appreciate the new customer experience.
The solution adapts to seasonal sales and peak loads, and also scales quickly when needed.